Today was the first time I had my order screwed up, when going through the drive thru. When I got home, I found a totally different sandwich then what I had ordered (the one I ordered was also more expensive). The reason I'm giving them 5 stars, is because they went out of their way (including driving outside their normal range) to make it right for me.
This was a one off thing, as they're usually speedy and accurate. Just wanted to give them some kudos.
Good food and a very clean and friendly staff and place to eat.
In my opinion they have better sandwiches than sub way. The food comes real fast just like they advertise. I have yet to have them screw my order up and I eat there quite a bit. The staff are always friendly too.
Friendly staff, food was great and to standard. Menu inside is interestingly tilted down from the ceiling which is neat! This location like many others has a great atmosphere with all of the usual little quirks that makes Jimmy Johns great.
I'm giving 1 star because when I order For delivery it is super fast service, and the employees are usually pretty nice. Today my opinion about this location has changed, my husband and I went through the drive through, the lady at the window was rushing each thing we ordered to the point she didn't hear the add on's because she was cutting him off. Then when leaving the window I noticed they forgot our chips, we waited for a minute because her back was facing us. We got home to notice my Beach club didn't have sprouts that I asked for or avocado. I called and spoke with the manager, he said for the exchange of the sandwich I had they would bring me the correctly made one. When I bit into the second one I noticed it had no meat, so I opened and saw that there was one thin slice only in the middle. I lost my appetite. I'm disappointed and we won't be returning.
Jimmy John S is a US Meal Delivery based in Sault Ste Marie, Michigan. Jimmy John S is located at 2200 Ashmun St, Sault Ste. Marie, MI 49783, USA.
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