Great vet. Fit me in with 3 dogs on shortish notice.
I had previously used this clinic for emergency surgery when my then 10 yr old toy jack russel was attacked and required a great deal of follow-up(thousands of dollars). Since then, I had moved away and utilized services elsewhere. I called again when back in the Sault, regarding euthanization, the receptionist stated that she needed to be seen (now 15 yrs old, incontinent, partially blind, deaf, unable to step up & sometimes walk & getting lost in the yard and home- all explained) further asserting that "we don't just put dogs down because owners don't want them anymore." I can honestly say that I have never experienced such atrocious customer service. Her lack of compassion and assertion of unsupported misconceptions is disgusting at best. May she always be treated with the same disregard, especially in times of weakness.
I'm quite shocked at the bad reviews on this place... I'm quite happy with any services we've received! I've always felt that I got more than what I paid for and the staff has always been wonderful as well.
On a roadtrip and had an emergency with one of the pets while passing through. Amazing staff and vet that helped us out under such short notice. More expensive than in Saskatchewan (where I'm living) but for the service and peace of mind, I don't mind.
I decided to take my pets to this vet as it was close and convenient. The lady at the front desk has been short and impersonal before but this is it for me. People spend a lot of money on their pets and to get treated rudely by this woman. The vets should really look into this because it shows a total lack of professionalism on their part.
Animal Hospital is a US Veterinary Care based in Sault Ste Marie, Michigan. Animal Hospital is located at 12 Tilley Rd, Sault Ste. Marie, ON P6B 3Y6, Canada, Sault Ste Marie, Michigan P6B 3Y6, USA.
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